The whole Post-It system also works digitally: with the start of the pandemic, we switched to the monday.com tool. This allows us to structure our weeks digitally through Kanban.
On Mondays, we have a Queue Replenishment Meeting - QRM for short - at 11:00 a.m., where we enter all the tasks for the week in the tool Monday. Tuesday, Wednesday, Thursday and Friday we go through the tasks according to priority. Usually we work on the priority 1 tasks until Wednesday and then we can tackle the priority 2 and 3 tasks on Thursdays and Fridays. Important: Nobody grabs a high priority if the absolutely important tasks are not yet done. Regardless of whether it's your own client or not. Teamwork means that everyone is involved. This means that when looking at Monday, we know exactly what's coming up that week and where tasks are most urgent. If someone has too many tasks with absolute priority, we divide these tasks amongst the team. Tasks that are not so critical are pushed back. This way we avoid overtime and can react quickly to spontaneous requests - and if we don't have the capacity at the moment, we can also cancel them. New tasks are first evaluated and scheduled according to priority. We always have an overview of our projects and can easily step in if someone drops out.
In the Kanban view, each employee can see his or her personal Kanban board. This is then a ToDo list, so to speak.